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    Press

    [13/06/2016]

    Schneider Electric has re-launched its Customer Care app as mySchneider app to deliver best-in-class customer service.

    As part of its continuing efforts to provide world-class customer service, Schneider Electric is launching mySchneider app, putting Tailored services, 24/7 Self-service, and an easy connection to Schneider Electric expertise and services at customers’ fingertips. 

    Tailored Service:

    The new “Tailored Services” options for registered customers provide a customized point of entry into the Schneider Electric digital app ecosystem. Register in mySchneider app for personalized advanced customer support, real-time notifications, Order tracking, Product price and availability…

    24/7 Self-service features

    mySchneider app provides free, immediate access to a wide palette of technical and support information: updated technical content, including FAQs, product documentation, environmental information with Green Premium eco-label, public prices, and technical courses.

    Connect to Schneider Electric 

    When self-service isn’t enough, mySchneider app provides easy access to expert assistance. You can connect directly to a Customer Care Center via a “one-touch” or via email.

    Committed to providing the best service

    At Schneider Electric, we’re always striving to offer you the best service. Our mySchneider app is the latest addition to a digital toolbox designed to enhance your work.

    The app is available now for iOSTM and AndroidTM devices, in 21 languages. We plan to include other languages as well as new functionalities in future updates.

    Download now and register in the app to access more features and recommended services