Customer Care Centre: We care!

Dedicated and available, the Customer Care Centre (CCC) is at Dedicated and available, the Customer Care Centre (CCC) is at the heart of customer satisfaction. Providing a single point of contact for all customer post-sales and order-processing enquiries, the Customer Care Centre develops close relationships with customers. Not only in supporting reactive role, but also proactively – giving you information before you even ask – on delayed delivery, for instance.

Why Call?

Your dedicated Customer Care team members is available to respond to customer questions related to:

• Commercial
• Logistics
• Technical
• Service
• Business solutions

Customers reach out to us on various subjects and the analysis of these queries allows us to detect and avoid recurrent questions as well as to identify areas for improvement.