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What should I do as during viewing a trend log report, this error message appeared : "No data was returned for this report. Please check the report time interval and filter" ?

This error could be because the trend log object was not sent to database . So kindly follow the below steps :
  1. In the Continuum Explorer, expand the BACnet Devices folder then select the device.
  2. Right click on the device and select Sent To -> Database.
  3. Make sure the Trend log object now appears in the BACnet view.
  4. View report from the Trend log object . It should now be displayed without an error.

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